Sent email and in-app notifications when a slot becomes avaliable in a missed test invitation
closed
Adrian Abasllari
It happens often that a tester can miss a test inviation and when the tester sees the notification there are no more slots in this test and it dissapears from the dashboard.Anyways after a while a slot can be avaliable and the test inviation appears in dashboard.
I suggest that a notification will be sent (by email and Testnow app) to the testers who missed the invitation when a slot becomes avaliable and the invitation is shown in dashboard, in order to accept the test invitation immediately.
Tetiana Yezerska
marked this post as
closed
S
Sablina
Hi Adrian!
Thank you for your suggestion!
We truly appreciate your initiative and your commitment to helping us improve the platform.
However, in this particular case, sending repeat invitations would not significantly increase most testers’ chances of joining a test cycle. Only one tester would quit the test, while several dozen others would receive another invitation. For many, this would likely result in unnecessary notifications and frustration from being unable to join the cycle again.
In practice, most testers prefer not to be distracted from other ongoing work. Those who are still interested in participating in this customer’s test cycle can simply check their dashboard regularly — invitations always appear there as well.
That said, we always value fresh ideas!
If you have another suggestion for addressing this issue, we’ll be happy to review and consider it.
Thank you again for your engagement and thoughtful feedback.
Tetiana Yezerska
marked this post as
under review