HimanshuW
When a bug is submitted by a tester in a test cycle and gets
rejected by the Test IO
, the TestNow App (on both iOS and Android) sends the following notification to all connected devices:
Bug rejected 😔
Bug ID along with Bug Title
This behavior is correct when the bug is directly
rejected by Test IO
.
However, if the bug is forwarded to the customer and then
rejected by the Customer
, the same generic notification is shown:
Bug rejected 😔
Bug ID along with Bug Title
From a user perspective, this is incorrect and confusing because it doesn’t clarify who rejected the bug.
Suggested Change
:
When rejected by Test IO
:
Bug rejected by Test IO 😔
Bug ID along with Bug Title
When rejected by the Customer
:
Bug rejected by Customer 😔
Bug ID along with Bug Title
Additional Notes
:
  1. On Windows and Mac OS (via browser), the notification panel specifies the rejection source.
  2. On mobile devices (TestNow App), the notification message is shortened and ambiguous, even though there is enough space to mention whether it was rejected by Test IO or by the Customer.
  3. Users should be able to understand the rejection source without needing to open the notification.