Hi Carantir! Thank you so much for your valuable contribution to our platform and for sharing thoughtful suggestions for improvement!

We truly appreciate your attention to detail and your interest in helping us enhance the testing experience for everyone.

In fact, we do ask Team Leaders to indicate their time zone (and some of them do it), but this step is optional — some Team Leaders prefer not to share it, as it may be considered personal information, and we fully respect their privacy.

Additionally, a Team Leader’s time zone doesn’t always reflect their actual availability, as many work flexible hours — some may work at night, while others have daytime commitments. For this reason, time zone information is often not a reliable indicator of when they’re online.

Our team leaders strive to answer your questions as efficiently and promptly as possible.

We hope this clarifies your question, and we truly appreciate your engagement and understanding.