Add 'All-in-one' under 'Edit a device'/'Browsers used' and add 'Mobile'/'Traditional' under 'Web Version' on future Bug Form template and Tester Profile device database
M
Please allow testers with large touch-screen All-in-one Desktop Computers the option to test Mobile Websites that are uniquely accessible through their default Split Screen feature.
After all, the Academy supports testing in combination with other features to spot differences.
Screen-splitting the browser window of a fully-maximized Traditional Website down to its typical half size will make it behave like a normal Full Screen Mobile Website.
A long-established Traditional Website may require more time to bug hunt when it is less likely to contain bugs than their newer unidentical-twin Mobile Version.
Accessing a Mobile Website through a touch-capable Desktop Computer and testing it with a mouse is much easier than through a touch-exclusive Smartphone, the latter which requires additional screenshots of its time/date.
Mobile Web Designs tend to function identically and consistently on both Computers and Mobile Devices, so any bugs found through a Split Screen are real, not forced.
This workaround using an All-in-one Computer feature can boost the ability to report the bugs encountered by Smartphone and Tablet users, which would interest many of our customers with Mobile products.
AV-Master
Hi M
Thank you for your suggestion.
As a rule, customers need testing of sites under normal conditions, i.e. full-screen mode of the device. And accordingly, for mobile devices, mobile versions of sites should be used and vice versa, for desktop devices, desktop versions should be used. Using unusual methods of using a site is irrelevant to clients. For example, you can use the desktop version of the browser on a mobile device. But for clients, this is usually irrelevant, since this is an unusual and rare use of sites.
Changing the size of the browser window is possible if, for example, you have a very large screen and you make the browser window in accordance with the standard size. But in this case, you need to test the desktop version of the browser.
Please note that if your proposal is implemented, then users with 'All-in-one' devices will receive an unreasonable advantage over testers with mobile and desktop devices. Because they will be able to test both the mobile and desktop versions at the same time. I think this is unacceptable.
In addition, you will be able to choose any browser window size and thus simulate the screen of any mobile device, even one that does not exist in reality. And this will also give an unjustified advantage to users of 'All-in-one' devices.
M
Hi, AV-Master.
Thank you for your feedback.
After learning more about the device, I found a way to switch on 'Tablet Mode' and the attachment verifies that this setting exists in reality under normal conditions.
This may make it easier to view the 'Full Screen' mobile version of a website, which is designed for tablets not only smart phones, without worrying if snapping/splitting it in half counts as unusual or not.
The Testing Cup trophies imply that testers may upgrade devices to improve testing, so an 'All-in-one' should not be restricted from its optimal testing powers, especially if it was customized specifically for programming work.
This was not a request for an unreasonable advantage as the TL already requires that a single bug be tested from either the mobile or desktop version and be reported separately.
Rather, this was a request for a reasonable accommodation to see the website in bigger font/image sizes and to maintain better back/neck posture while testing/learning for long periods of time daily.
If the 'All-in-one' cannot be listed as a new category, may I instead add this device under the existing 'Tablet' device type?